How to return my xfinity equipment.

To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line - do not use the Employee's name!

How to return my xfinity equipment. Things To Know About How to return my xfinity equipment.

Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees.Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Welcome letter: A letter addressed to you that includes your account number and phone number for reference. Getting Started guide: The document that provides step-by-step instructions for connecting your device (s) and activation of service. Xfinity return equipment card: A card that references how to return equipment to Comcast.

Hello, @user_9e8c65. Thank you for reaching out over our Community Forums. You can find all the different ways to return Xfinity equipment outlined in this article: How To Return Your Xfinity Equipment . If you need assistance in activating the modem, take a look at this article: How To Activate Your Xfinity Internet and Voice …Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.

The Seasonal Convenience Plan allows you to put your Xfinity TV, Internet, and Voice services “on vacation” while you’re away from home — at reduced rates. Keep your Xfinity equipment in your home. Keep your home phone number. Keep your Comcast.net email address and access it anywhere . Upgrade to Seasonal Internet …

Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. The UPS Store scans the equipment’s serial numbers, packages and ships the returned equipment. Be sure to keep the return receipt for your records. We will send you an email confirmation of your return. Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ... Customer Service. Returning Equipment Return ... U. user_881b63. Visitor. •. 4 Messages. Wednesday, March 23rd, 2022 11:59 PM. Closed. Returning … Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ...

-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line-Type your message in the text area near the bottom of the window-Press Enter to send it

Returning Equipment to Xfinity. Now that you have your equipment ready, it’s time to return it to Xfinity. There are multiple ways you can do this: 1. Return in-person: Find a convenient Xfinity store location near you and bring all the equipment to the store. Remember to bring any relevant account information and identification.

Returning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. Whether you are returning a faulty product or simply need to return ... 4609 14th Ave NW. Suite 105. Seattle , WA 98107. 4.34 mi. Xfinity Retail Store. Open today until 7:00 PM. See store details to Book an Appointment. Get Directions. View Store Details Shop Now. Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (12.3K) Relevance. Selected Relevance. U. Yes. It's the only username. I've returned equipment before. The devices were always listed.The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Jan 24, 2022 · Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account.

From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this …CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.To return equipment to AT&T, contact the AT&T customer service by calling the number listed on AT&T’s Contact Us page and explain the reason why you need to return the equipment. F...Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images)While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so …

25.5K Messages. 7 months ago. ... i need to return my xfinity cable tv box ... remote ... router/modem ... Please see …

Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.You will need the tracking number from the UPS return label to schedule the pickup. By printing out the label, you can drop off at The UPS Store or a UPS Authorized Shipper location. Give package to a local UPS Driver. Can call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number.Click the "Direct Message" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity …1 Message. Thursday, May 2nd, 2024 4:02 PM. Returned Equipment — Still getting Charged. Still getting charged after equipment was already returned. Spoke to …Xfinity© Comcast 2024. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services.Restrictions apply. Not available in all areas. Requires post-pay Comcast Business Internet service. Up to 10 lines. Equip., intl. and roaming charges, taxes and fees, including regulatory recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if one of the following postpay services is not maintained: Comcast Business …

744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …

Return Comcast Getting Started kit equipment. Tienes tres opciones para devolución de equipo a Comcast: Prepaid UPS shipping label: Go to xfinity.com/returns ...Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service ...744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me …Aug 11, 2022 · Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ... Visit Our Help Communities. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.

You can find your print date listed at the top of your latest bill. This is because we bill a month in advance so you will see a credit on your next bill for any overage that was already billed to you. As for the equipment, it will naturally show on the app for some time until it is cleared from our back-end servers.If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store. For more information on this process, you can visit our How to Return your Xfinity Equipment article online. Did you cancel or modify services recently?I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I …Apr 8, 2024 · Below is information about electronics recycling opportunities in certain states. For other locations, we encourage you to contact your state or local environmental agency. For information about Xfinity devices identified as end of life (EOL), see why it's important to upgrade EOL and unsupported equipment. California Instagram:https://instagram. new kroger garagefulton county assessor gaobituaries southern pinesjoshua pickles If you discontinue service, another $150 will be charged for the unreturned Viasat Modem. Viasat WiFi Gateway: Your payment method on file will be charged $50 for an unreturned modem and. $250 will be charged for an unreturned ViaSat-2 TRIA. Note: Past 30 days, you may still return the equipment and get a refund for the charges. botw korok forest mapgeneral electric flip clock radio Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month. king louis leafly To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty ...Return Comcast Getting Started kit equipment · Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. · To .....